29 Nov Why have I received a bill from Interpath Laboratory?
The bill you have received in the mail represents charges for laboratory services performed by Interpath Laboratory that were not covered by your insurance. Laboratory services are not part of your physician bill and are billed to you directly from Interpath Laboratory.
Additional reasons for receiving a bill:
- No response from insurance company: Sometimes we don’t know the reason why an insurance company does not pay. We know they have not responded with a payment or a denial within the time specified (usually 60 days). When this happens, it is your responsibility to resolve this matter with your insurance company.
- Unable to identify patient due to incorrect name or ID number: If your insurance company knows you as “Robert,” do not use “Bob.” Insurance companies are unable to identify you when the name and ID number on the claim are not an exact match with the name and ID number listed on the insurance card.
- Coinsurance, co-payment or deductible: This is the amount due from you as determined by your insurance plan. Please review your policy. Deductibles must be paid before the insurance company will begin to make payments.
- Diagnosis is missing: In addition to needing to know what service you received, insurance companies want to know why you received the service. Your physician must supply a diagnosis code that supports the reason why the test was ordered.